Privacy Policy

1. Introduction

Welcome to ("we," "our," or "us"). At, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookie Consent Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our website.

2. Responsibilities

2.1. Controller of Data is the ‘controller’ of your personal data. This means we decide how and why your data is processed any time you use our products or services. Please read this policy and make sure you’re happy with it before using our services.

3. Data We Collect

3.1. Personal Information

We may collect personal information that you provide to us, including but not limited to your name, email address, and contact information when you fill out forms on our website or communicate with us.

3.2. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy and Cookie Consent Policy, unless a longer retention period is required or permitted by law. When we no longer need to retain your personal information, we will securely delete or anonymize it.

3.3. Data Sharing

We may share your personal information with trusted third parties to provide services on our behalf, such as processing payments, analyzing data, or delivering marketing communications. These third parties are required to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purpose.

3.4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze user behavior, improve our services, and personalize your experience on our website. For more information on how we use cookies, please refer to our Cookie Policy.

4. Data Integrity and Accuracy

At PropertyBookmark, we strive to provide users with information that is accurate, reliable, and up-to-date. We understand the importance of trust and transparency in our relationship with our users. To ensure clarity regarding the accuracy of the information provided on our platform, we have established a system of data integrity levels to guide users in assessing the reliability of the data presented.

5. Levels of Data Integrity

5.1. Level 1 - Basic Data (Low)

Information categorized under Level 1 represents data sourced from relatively simple and easily accessible sources. While we make efforts to ensure the accuracy of this data, it may lack thorough verification or validation processes. Users should exercise caution and consider additional verification for critical decisions.

5.2. Level 2 - Average Data (Medium)

Information categorized under Level 2 undergoes intermediate levels of validation and verification processes. While we strive for accuracy, there may still be room for error or inaccuracies. Users can generally trust the information provided at this level, but it's advisable to cross-reference with other reputable sources for important decisions or actions.

5.3. Level 3 - Accurate Data (High)

Information categorized under Level 3 undergoes rigorous validation, verification, and quality control measures. Users can have high confidence in the accuracy and reliability of the data provided at this level, making it suitable for critical decision-making and reference purposes.

5.4. User Responsibility

While we make every effort to provide accurate and reliable information, users are responsible for independently verifying critical details before relying solely on the data provided on our platform for important decisions or actions. We encourage users to exercise due diligence and consider their individual circumstances when using the information available on our website.

5.5. Limitation of Liability

PropertyBookmark shall not be held liable for any damages or losses arising from the use of information provided on our platform, regardless of the data integrity level. Users agree to use the information at their own risk and acknowledge that PropertyBookmark does not warrant the accuracy, completeness, or reliability of the information presented.

6. Legal Basis for Data Processing

6.1. Legal Basis

We process your data based on legitimate interests, and consent (where you have opted-in to email marketing). Our legitimate interests include: - Providing and improving our services. - Enabling you to save property searches, claim your home, and carry out other tasks using your Propertybookmark account. - Personalizing your experience of our services. - Learning from the way you use our services. - Making sure our services are secure.

6.2. Consent

'Consent' is when you give us your permission to use your data for a specific purpose. You can withdraw your consent at any time. Simply contact us, or amend your email preferences in your Propertybookmark account.

7. Information We Collect About You

7.1. Contact Details

We collect your contact details, including your address, email address, or phone number. We use this information to distinguish you from other users, contact you if necessary, and provide products and services to help you make the most of your home. If you sign up to receive property alerts, property tracking, or marketing emails, we’ll send them to your given email address.

7.2. Marketing Preferences

We collect electronic mail preferences, such as marketing via email and push notifications. We use this information to remind you of all the ways we can help and encourage you to use Propertybookmark more often. We may also send you marketing emails and push notifications that are relevant to you.

7.3. My Property Information

If you use our My Home service, we'll ask you about your relationship to the property address. We may also ask for information about your property valuation and existing mortgage. Any data we collect from you will be used to provide products and services tailored to your home.

7.4. Audience Building

We use data to create different audience categories for those who share interests relating to the property market. These categories help us show you information online about properties we think you’ll like.

8. Third-Party Advertising and Cookies

8.1. Cookies

Our website uses cookies and other similar technologies to monitor and improve our services and to personalize your experience. You can find out more in our Cookie Policy.

8.2. Third-Party Advertising

We allow some third parties, such as [mention specific third parties if applicable], to use cookies to collect information from our websites and apps for advertising and remarketing purposes. They use this to help us advertise Propertybookmark on other websites and social media.

9. Data Choices

9.1. Your Data Choices

You can choose not to give us your data, turn off cookies, and tell us not to use your data for marketing. You can update your marketing preferences in your Propertybookmark account, select ‘Unsubscribe’ in any email we send you, or contact us via [contact details].

10. Data Storage and Third-Party Processing

10.1. Data Storage

We process and store your data at our UK offices and in third-party data processing facilities. Some third parties may be located outside the UK and the European Economic Area (EEA), and we take steps to protect your privacy and ensure compliance with the law.

10.2. Third-Party Processing

We share your personal data with trusted suppliers only when necessary. If these suppliers are located outside the UK and the EEA, we ensure data transfer safeguards.

11. Links to Third-Party Websites

Our policy does not apply to third-party websites or services linked on our website. Please review their respective privacy policies.

12. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 16 without parental consent, we will take steps to remove such information from our records.

13. Vulnerability Disclosure

If you notice security vulnerabilities or issues with our website, please report them to us at [contact email] following the guidelines mentioned in our Vulnerability Disclosure Policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy and Cookie Consent Policy, please contact us at [contact email].

15. Changes to This Policy

We may update this Privacy and Cookie Consent Policy from time to time to reflect changes in our practices and services. We encourage you to review this policy periodically for any updates. If we make significant changes, we will notify you by email or by posting a notice on our website.